Our customer service team is based in Launceston, Cornwall, and emails are answered by real people who know our products and care about helping you quickly.

Customer services is here Monday to Friday, 9am–5pm, and you’re in good hands. We reply very quickly during working hours. Emails sent after 5pm on Friday will be answered on Monday.

We’re part of a small group of e-commerce businesses that have been operating for over 12 years, so we know how important fast, helpful customer service is.

Home Farm, Tregeare, Launceston, Cornwall. UK. PL15 8RD.